PAN 3020 software is not in the list

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PAN 3020 software is not in the list

L1 Bithead

I'm trying to download the PAN-OS 3020 software from the support portal but cant find in the list  and Panorama M-100 as well . Please anyone help why it so ? 


Cyber Elite
Cyber Elite

Hi @Chetharjit ,


What PAN-OS version are you trying to download?  The last supported PAN-OS for the PA-3020 is 9.1 ->


If 9.1 is not listed that usually means that you do not have an active support contract for the PA-3020.  If you do have an active contract, then please open a support case.





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L1 Bithead

Hi Tom, Thanks for your reply and information.  The PA-3020 is not in the list as shown attached screenshot.




Cyber Elite
Cyber Elite


Are the devices serial numbers registered to your portal? If not they wont show up.



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