Ping request traffic blocked by app id ICMP type 8

All of sudden ping request traffic got blocked by application filter ID ICMP type 8.

It was permitting by app ID "ping", suddenly the request is detected as "ICMP type 8" in the logs and blocked. 

This is for all the traffic which was permitting thro

ODBC Connection Timeouts in cross VLN traffic

I have an PAN-PA-3220. I have ODBC Connection traffic that crosses VLANS. When the connection stays idle the connection drops. Is there a way to keep the connection up indefinitely until the user closes the connection.

Best guides for new Firewall Deployment

I am deploying a new firewall for a PoC however I am having some issues. I have deployed and activated the server on Azure, I am using VM-Series. However despite on the Azure side there being no restrictions, there server is not able to connect to th

Get a new firewall?

I presently use a UDMP, and while I'm kind of satisfied with it, I'd like to learn a lot more about networking and be able to use firewalls much more effectively. Hosting my controller won't be a problem because I have several servers.

We utilise Pal

PA-VM 10.0.4 Trial, gets shutdown after a minute.

Hi All,

I have received a download link from Palo Alto and downloaded the OVA eval file, after importing the device to the VmWare, it becomes online but after 1-2 minutes gets shutdown.

Please let me know how can I resolve the issue.

Thanks

when upgrade 5260 to 9.1 and further intefaces are marked "POWER DOWN"

We tried to upgrade our 5260 firewalls (in active active scenario) from 9.0.16-h2 to 9.1 and further the interface don't come up

ethernet1/5 68 ukn/ukn/down(power-down) 00:86:9c:60:xx:xx
ethernet1/6 69 ukn/ukn/down(power-down) 00:86:9c:60:xx:xx
ether

How to Import and Export Address and Address Objects PAN OS 10.1.2

Can anyone advise me on how to import multiple ip addresses in bulk into the firewall? Currently using PAN OS 10.1.2. 

We have acquired a new location and we have almost 400 objects, ranges, and FQDNs that will need to be imported into our environm

BGP neighbor drop

Hello,

Model: PA-5260
Version: 9.1.7
The device has lost the connection against all the BGP neighbors that are connected through interface ae3.

The swtich where the interfaces connect has also lost the connection against the BGP neighbors and also do

Escalate URL categorisation change

Hello,

I was wondering if there is any process for escalating a URL filter change? I have come across a website today called krudplug.net that was categorised as streaming media. This website contains video footage of pornography, extreme violence an

Traffic on udp/3478 (STUN) is been classified as 'unknown-udp' for MS-Teams app

Hello,

Most of our users are running Teams in a Office 365 on Windows laptops, from a network perspective it is just a connection on different ports to random hosts within 52.0.0.0/8 subnet. 

The problem we have is with udp/3478 port, some portio

Recommendation Version PA-5220

Hello Everyone!

I want to ask about recommendation version for my PAN-OS.
Now, my PAN-OS using version 10.1.5-h1, type Palo Alto-5220.

Can anyone give me a recommendation to upgrade my PAN OS?

Block IE

Will blocking Internet Explorer from internet access also block MS Edge in IE mode?  If so, is there a way to allow Edge in IE mode but still block Internet Explorer?

URL category change request rejected

Hello Community!
We need to change a URL that is tagged under Computer and Internet while it is dedicated to Health ad Medicine and should be tagged accordingly. Our vendor can't access our site as their firewall is blocking anything that is not under