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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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NTP Sync 10.1.6 PA-220

Hi all, I'm getting this NTP status message. I'm quite sure it did initially sync but then reverts to this state. What exactly does "rejected" mean? The NTP server was reachable but has it been knocked back for some reason. NTP state: NTP not synched, using local clock NTP server: xxxx status: rejected reachable: yes authentication-type: n...

CBrookes by • L1 Bithead
  • 8815 Views
  • 8 replies
  • 0 Likes

Resolved! NAT'ing subnets - Larger to smaller? Will it work?

I'm moving some rules from an ASA we will be decommissioning at another location to our local PA-5220 for an IPSEC tunnel that we are migrating. The existing rule set on our ASA is NAT'ing our /16 subnet onto a /24 which technically could be an issue but we have few users that use this tunnel so it isn't an issue and they could come from a numbe...

Two ISP, one IKE-gateway. Loopback as IKE-source, source-nat - session and IKE never actually reset.

What I am trying to achive: I have two ISPs with two different static IPs. I want to create one tunnel to one remote site. Tested with panos version: 9.1.14-h4 Loopback IP: 192.168.99.1/32 inside zone eth1/1 WAN1: 11.11.11.11 outside zone eth1/2 WAN2: 22.22.22.22 outside zone Tunnel IP: 172.16.99.2/30 inside zone Both ISPs have RP-filter str...

Resolved! Dynamic update scheduling question

Hi Everyone, I manage a few firewalls (same model) with a template under Panorama; my firewalls do get Wildfire updated but I'm not sure how often they get updated. On Panorama, I look under Device -Dynamic Updates-'TemplateFWs', I don't see anything schedule/setup for Wildfire (WildFire Schedule: None(Manual)) but when i go to each firewall ...

tinhnho by • L3 Networker
  • 2800 Views
  • 2 replies
  • 0 Likes

We Want to Hear From You! LIVEcommunity UX Survey

Hey Everyone! Got a sec? The Live Community Team would love to get feedback on your community experience! If you are interested in giving your feedback and earning a new community badge, please take this short survey before May 15, 2023. Thank you for sharing your unique insights with us! Your feedback is important, not just to our team b...

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JayGolf by • Community Team Member
  • 1734 Views
  • 0 replies
  • 3 Likes

Resolved! System Log Message "WFRTSIG: Unknown error."

Hey Community, we have a pair of PA-3220 in an active/passive Cluster with panos 10.0.7 and since about 4 weeks we see the following system log entry almost every night around 11pm: WFRTSIG: Unknown error.We see this entries on both devices (active and passiv) but times are different. What I´ve done so far was to rebboot both devices but the log...

API calls to Azure failing

Hi All, We have a setup to turn-on and turn off VPN from Palo VM to Azure (at a specific time daily) but recently the tunnels are not coming up. Seems like the API calls are not being received at the other end. This setup was working before but stopped all of a sudden. VM is on 10.1.4 and I do not see any bugs addressed on the higher version. Wh...

Pras by • L4 Transporter
  • 5524 Views
  • 6 replies
  • 0 Likes

Resolved! ztp firewall upgrade a panorama

Hi. So Upgrade ZTP Firewall for Panorama. Panorama OS : 10.2.4 ZTP Firewall OS : 10.1.2 The ztp firewall is not licensed. It was set up by referring to the link, but no update has been made. https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-upgrade/upgrade-panorama/deploy-updates-to-firewalls-log-collectors-and-wildfire-appliances-usi...

qmso475 by • L3 Networker
  • 2332 Views
  • 2 replies
  • 0 Likes

GlobalProtect on a Chromebook using HIP check.

Here's something interesting that I'm running into. I have a Chromebook managed by Google Admin Center. I have GP 6.0.6-8 installed on the Chromebook. I am doing a HIP check for Host-Id. The Chromebook connects and the HIP info is verified until the Chromebook is rebooted or logged out of. Then on the next connection attempt the vpn connection i...

rnicic by • L0 Member
  • 2878 Views
  • 3 replies
  • 0 Likes

Chromebook using always on, asks to install a certificate.

We are trying to connect our Chromebooks to GlobalProtect using always on. The Chrombooks are managed by The Google Admin Console. We are pushing the certificate as described by google. On connect GP askes to install a certificate. If I cancel then it says the cert in not found or invalid. If I try to install a cert there is not anything on the ...

rnicic by • L0 Member
  • 2325 Views
  • 1 replies
  • 0 Likes

Resolved! PA-450 PAN-OS Sofware missing from Updates > Software Updates

Hi We have 4 PA-450 that are new out of the box and we need to upgrade the software on them to a newer realease. When i login to the support portal and look under Updates i dont find anything related to PA-450 under the content type to select from? If there a way to get a copy of a specific release and upload it to the devices? The Firewalls...

AdamGB by • L0 Member
  • 6102 Views
  • 4 replies
  • 0 Likes

The dreaded User-ID, Dynamic TAGS, XMLAPI and Multi-vsys

Hi Community, my first post so hopefully I am in the right area.I am running a multi-vsys setup with 5220's in Active-Active HA and using XMLAPI calls from Aruba ClearPass to send login/logout info as well as tags for use in dynamic object groups. It seems to be hit and miss with tags being registered for clients/IP addresses particularly on one...

gfirth77 by • L0 Member
  • 3164 Views
  • 1 replies
  • 1 Likes
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