08-03-2010 01:31 AM
Hi,
we have just become new users for the Palo Alto.
I have created some additional AD OU's to help managed our URL filterting, however the PAN agent is not seeing the changes.
We have tried the following:
Reboot of both domain controllers
restarting of the pan agent service.
Both of which have failed.
Any help would be great.
thanks
Darren
08-09-2010 12:28 PM
Just wait. I've seen it take up to six hours before a user or group appears in the PAN-Agent database.
08-03-2010 03:46 AM
Hi Darren,
Did you applied filter on the PAN agent? Is it possible to see users belongs to that OU in the PA device?
BTW, you may try below command to check the PAN agent status in PA device which running 3.1.x.
>show user pan-agent user-IDs or
>show user pan-agent statistics
Hope it help!
Johnny
08-09-2010 12:28 PM
Just wait. I've seen it take up to six hours before a user or group appears in the PAN-Agent database.
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