PAN-DB Cloud Connectivity Issues

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PAN-DB Cloud Connectivity Issues

L0 Member

Has anyone else had the issue with the firewall blocking URLs when the cloud db is not working?


I have had two issues where the firewall will not allow sites that are common and catorgorized correctly in the local db because the cloud connection is not established. Todays correction was a simple DNS fix but my question is more of function. 


Is it normal for the PAN to break like this? Shouldn't the local db be suficiant for URL filtering?


Cyber Elite
Cyber Elite

Hi @aarronj


There is no real local db, there is a cache which may have entries idle out (BrightCloud has a static list of URLS, PANDB uses a seed file to populate the cache but these entries can also idle out)


Have you been able to confirm a URL that's being blocked is being categorized properly from the CLI? I'd guess they will be 'unknown' at that time instead of their usual category

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
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