I made upgrade on PA-220 to PAN-OS 10.1.0. After that the Wildfire Submission logs are not loaded in WebGUI. I only see the rotating progress circle in the upper right corner.
In CLI the Wildfire logs are visible
>show log wildfire
Of course I have opened a support case. Just asking if anybody has the same issue and came up with a solution 😉
Why would you upgrade to a not stable version like 10.1 that just came out be a test guinea pig for it?
I suggest never doing and waiting for atleast 3 months and upgrading then as there will be many fixes to such issues in releases for example like 10.1.3 etc.
I don't see this to be a known issue as seen in the known issues only PAN-134053.
Have you tested the wildfire submission and connection?
Good reminder for the customer that they shouldn't be jumping into brand-new releases I guess 😉
For what it's worth, I just looked at this on one of my lab PA-220s and I'm not experiencing the same issue after upgrading to 10.1.0. You could have them try re-installing the same release and see if that fixes the issue; or you could do what I would likely do and use it as an excuse to have them back the upgrade off of their (assuming production) firewall.
@RudolfTorvenyi1 mentioned in his last comment that it took a bit to start logging properly post upgrade, so maybe you are in the same situation. Personally I haven't ran into this issue on any of my LAB devices. I actually just upgraded a handful of non-critical PA-220s to 10.1.2 and didn't experience any logging issues running through validation checks afterwards, so I'm not sure how widespread this particular logging delay actually is.
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