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PAN-OS 10.1 no Wildfire Submissions logs in WebGUI
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PAN-OS 10.1 no Wildfire Submissions logs in WebGUI
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2 weeks ago
Hi,
I made upgrade on PA-220 to PAN-OS 10.1.0. After that the Wildfire Submission logs are not loaded in WebGUI. I only see the rotating progress circle in the upper right corner.
In CLI the Wildfire logs are visible
>show log wildfire
Of course I have opened a support case. Just asking if anybody has the same issue and came up with a solution
Rudolf
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2 weeks ago
Why would you upgrade to a not stable version like 10.1 that just came out be a test guinea pig for it?
I suggest never doing and waiting for atleast 3 months and upgrading then as there will be many fixes to such issues in releases for example like 10.1.3 etc.
I don't see this to be a known issue as seen in the known issues only PAN-134053.
Have you tested the wildfire submission and connection?
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2 weeks ago
Hi Nikolay. Wrong description. Not me, but my customer made the upgrade
But some customers are very curious :).
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2 weeks ago - last edited 2 weeks ago
Ah I was support for many customers in the previous company so I get your pain. As a final option for them to use the latest 10.0.x like 10.0.6 if nothing helps? Maybe return to the old version and if needed upgrade to 10.0.6.
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2 weeks ago
Good reminder for the customer that they shouldn't be jumping into brand-new releases I guess
For what it's worth, I just looked at this on one of my lab PA-220s and I'm not experiencing the same issue after upgrading to 10.1.0. You could have them try re-installing the same release and see if that fixes the issue; or you could do what I would likely do and use it as an excuse to have them back the upgrade off of their (assuming production) firewall.
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2 weeks ago
Hi BPry, the reinstall didn't help. I have opened a case and will see how it goes. This is not a critical issue and the customer is fine with that. To have loyal "early adopter" customers is sometimes good :).
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Monday
I had a remote session with TAC and surprisingly it worked :D. The support technician told me that it takes some time after upgrade to work correctly
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