PAN-OS 10.1 no Wildfire Submissions logs in WebGUI

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PAN-OS 10.1 no Wildfire Submissions logs in WebGUI

L1 Bithead


I made upgrade on PA-220 to PAN-OS 10.1.0. After that the Wildfire Submission logs are not loaded in WebGUI. I only see the rotating progress circle in the upper right corner.

In CLI the Wildfire logs are visible 

>show log wildfire

Of course I have opened a support case. Just asking if anybody has the same issue and came up with a solution 😉




Cyber Elite
Cyber Elite


Why would you upgrade to a not stable version like 10.1 that just came out be a test guinea pig for it?

I suggest never doing and waiting for atleast 3 months and upgrading then as there will be many fixes to such issues in releases for example like 10.1.3 etc.


I don't see this to be a known issue as seen in the known issues only PAN-134053.


Have you tested the wildfire submission and connection?

Hi Nikolay. Wrong description. Not me, but my customer made the upgrade 🙂 .Of course I would not do that on a FW under "my control". 

But some customers are very curious :). 

Cyber Elite
Cyber Elite

Ah I was support for many customers in the previous company so I get your pain. As a final option for them to use the latest 10.0.x like 10.0.6 if nothing helps? Maybe return to the old version and if needed upgrade to 10.0.6.

Cyber Elite
Cyber Elite


Good reminder for the customer that they shouldn't be jumping into brand-new releases I guess 😉 


For what it's worth, I just looked at this on one of my lab PA-220s and I'm not experiencing the same issue after upgrading to 10.1.0. You could have them try re-installing the same release and see if that fixes the issue; or you could do what I would likely do and use it as an excuse to have them back the upgrade off of their (assuming production) firewall. 

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