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03-07-2024 07:43 AM
Hello can someone explain what changed on SKU: PAN-PRISMA-ACCESS-PRIV-APPS-SC-QTY.
A customer had previously that license with a qty. of 600 and the cost was per unit/user... now the price increased exponentially.
03-07-2024 12:12 PM
I'd really recommend reaching out to your account team to discuss the increase when it comes to pricing. They could have received a heavily discounted initial price to get things setup and now are simply paying renewal prices, which will have a much smaller discount associated generally speaking.
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