Panorama Connectivity issues

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Panorama Connectivity issues

L0 Member

We are having issues getting the devices to connect to the Panorama

The devices (PA4020-3.1.8) connected successfully to the Panorama and then disconnected. The logs on the device do not show any new attempt to connect. I am able to telnet port 3978 on the Panorama from the devices. Initially the Panorama was 3.1.0 while the devices were 3.1.8. In an effort to restore connectivity I updated the Panorama to 3.1.8 as well, but did not help, also reconfigured the Panorama on the device, but this does not seem to trigger a connection. The certificate has been generated on the Panorama.

There is a KB article on troubleshooting Panorama connectivity, those conditions have been satisfied. I was looking for some cli command to reset the panorama connection or something equivalent or some other pointers


L4 Transporter

Please follow up with your SE or Support to resolve the problem.

Yes, please follow up with PAN Support for a live debug session.

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