10-23-2012 03:20 AM
Hi, I hope you can help me...thanks in advance
We have installed useri-id in a ,machine (10.1.1.49) but when the user-id tries to connect to domain controller (apqtdc(10.1.1.16)) we have this error in the logs.
( description contains 'UserID failed to connect to agent orgtdc02(10.1.1.16), source: 10.1.0.49: Device requires protocol ver. [3, 4] but server supports only ver. 5' ).
What is happening????
Thanks
10-23-2012 06:09 AM
Sounds like you're running PANOS 4.0.x with UID which is not supported. You'll need to run PAN-Agent to map IP to users if you're running that version of the PANOS.
10-29-2012 06:53 AM
This does sound like the version of User ID Agent is not supported.
What version of PANos are you using?
Can a 4.0.x device use the 4.1 user id agent? No.
Can a 4.1 device use the 3.1.2 pan-agent? Yes.
Hope this helps.
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