We are a PAN partner and have some issues with the boxes . We have a PA 500 installed for testing as we are looking to do some live demo for clients . I have a laptop connected to the lab running logme in, skype . The unit has been on live traffic for about 4 hrs and it can't detect neither the Skype nor the logme in . incomplete or insufficient data everywhere . The User-id no longer reports logged in users . The show user pan-agent statistics command shows it is still connected . The box is running 4.04 with the latest threat subs.
Can you imagine if we were doing a live demo infront of leads . Total let down .
No . The box is configured as L3 firewall . Port 3 is untrusted and port 4 is trusted . Those are the two active ports on the box . The funny thing is , when you go to the monitor tab and click on session it identifies the apps there . However,that info is not being passed to the ACC and doesn't show up n the dashboard .
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