Public wifi clients unable to access our public web servers

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Public wifi clients unable to access our public web servers

L3 Networker

Our public wifi traffic is unable to reach our external web servers that have public IPs (like webmail). The public wifi network is in the same zone, but it is assigned 172.30.0.0 IP, and we have ACLs to prevent the 172.30.0.0 network from talking to 192.168.0.0.  It is also being outbound NAT so it gets assigned a different public IP address than our regular traffic.

 

When I do an nslookup on public wifi, it gets the public IP address of the web server.

 

This is the U-Turn NAT I have tried, but I haven't gotten it to work: 

source: trusted, dest: untrusted, dest int: any, source addr: 172.30.0.0/16, dest addr: [external IP of webserver], no source NAT, dest NAT: 192.168.254.100 (internal IP of webserver)

 

 

 

 

 

 

 

3 REPLIES 3

Cyber Elite
Cyber Elite

Hello,

I would check the order of your NAT rules. I suspect that another one is being used prior to this one. Try moving it up higher in the list.

 

Cheers!

L7 Applicator

Do you have a matching security policy that allows the traffic from the public wifi zone to the dmz server zone.

Steve Puluka BSEET - IP Architect - DQE Communications (Metro Ethernet/ISP)
ACE PanOS 6; ACE PanOS 7; ASE 3.0; PSE 7.0 Foundations & Associate in Platform; Cyber Security; Data Center

Cyber Elite
Cyber Elite

is the 192.168.254.100  aware of the 172 network (does it have routes or will it bounce sessions back to it's default gateway)?

 

if the 192 host is aware of the 172 network it may create asymmetric routing, in which case you'll need to either remove the routes from the host or apply source NAT on the firewall so returning packets go to the firewall

 

the security policy should be implied, as it is trust to trust, but it may not be a bad idea to create one specifically for this traffic anyway, so you have accountability (make sure to set the destination IP to the public IP)

 

then make sure your u-turn policy is all the way at the top

 

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
  • 1735 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!