04-06-2026 09:56 PM
I am trying to upload a TSF to the Quest Asc tool, The TSF is 120 MB. When I upload no error but it keeps spinning. I have tried it few times and no luck.
I have a good stable internet and good upload/download speed. Tried different browser but no luck. The only thing I can think off is Netskope but don't see any blocks either.
04-07-2026 05:54 AM
@ArunKu -- What's the "Quest Asc tool"? I have noticed over the past couple of months that occasionally uploading a TSF to support case would sometimes take 5-10 minutes which seemed absurdly long, but in the past 2 weeks it's taken less than 30 seconds.
04-09-2026 01:31 AM
Thanks Brandon, Its https://quest-asc.paloaltonetworks.com/, Its has been uploading for hours without any progress.
04-09-2026 08:41 AM
@ArunKu -- Oh that's a 3rd party customer support tool. I'm "a customer" so I wouldn't ever use that.
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