Rasmgr GlobalProtect

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Rasmgr GlobalProtect

Hi,

 

We are SNMP monitoring the number of users connected by GlobalProtect Gateway. Sometimes we see how the graph goes to 0 and recover the value some minutes later. No issues were reported by users connected by SSL-VPN.

 So we are investigating if this is a issue about SNMP, GP service, etc...

Going to snmp.log we dont see anything about problems with snmp daemon.

 

At 10:30am aprox the issue happened

 

Captura1snmp.JPG

 

 

Going to system logs the only thing we see is about "ras initializating". So i dont know if this issue with the graph was caused about this event.

 

Captura2snmp.JPG

 

Why this rasmgr daemon is initializating? what this daemon does? is this a bug? 

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Community Team Member

Re: Rasmgr GlobalProtect

Hi @jesuscano ,

 

Please increase the debug level of rasmgr for further debug. (debug rasmgr on debug)

Furthermore, for bug confirmation you'll need to open a case with support.

 

Cheers,

Kiwi.

 
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