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Rasmgr GlobalProtect

BigPalo
L4 Transporter

‎03-24-2020 11:44 AM

Hi,

 

We are SNMP monitoring the number of users connected by GlobalProtect Gateway. Sometimes we see how the graph goes to 0 and recover the value some minutes later. No issues were reported by users connected by SSL-VPN.

 So we are investigating if this is a issue about SNMP, GP service, etc...

Going to snmp.log we dont see anything about problems with snmp daemon.

 

At 10:30am aprox the issue happened

 

Captura1snmp.JPG

 

 

Going to system logs the only thing we see is about "ras initializating". So i dont know if this issue with the graph was caused about this event.

 

Captura2snmp.JPG

 

Why this rasmgr daemon is initializating? what this daemon does? is this a bug? 

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