Resetting user active login in CP

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Resetting user active login in CP

L0 Member

How to reset logged in user session in captive portal and force to relogin?

1 accepted solution

Accepted Solutions

L6 Presenter

Hi,

Troubleshooting Captive Portal

Use the following command to reset any captive portal session (the client will have to authenticate again).
The ip address in the following command is the IP address of the client.

  • debug user-id reset captive-portal ip-address 1.1.1.1   (PAN-OS 5.0, 4.1)
  • debug device-server reset captive-portal ip-address 1.1.1.1  (PAN-OS 4.0)

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3 REPLIES 3

L6 Presenter

Hi,

Troubleshooting Captive Portal

Use the following command to reset any captive portal session (the client will have to authenticate again).
The ip address in the following command is the IP address of the client.

  • debug user-id reset captive-portal ip-address 1.1.1.1   (PAN-OS 5.0, 4.1)
  • debug device-server reset captive-portal ip-address 1.1.1.1  (PAN-OS 4.0)

L5 Sessionator

Hi Puzzel,

You can clear the user-ip mapping for that particular user

PA> clear user-cache ip

  <ip/netmask>  <ip/netmask>

PA> clear user-cache-mp ip

  <ip/netmask>  <ip/netmask>

Hope that helps.

L0 Member

Hi,

I've tried it and not really helps Smiley Happy

I was clearing sessions clear user cache and user cache management plane and still.

What to do if i want to block specific user?

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