Server-Monitoring shows Authentication-failed or Connection refused error

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Server-Monitoring shows Authentication-failed or Connection refused error

L3 Networker

We are using WinRM-HTTPS protocol  in the Agentless User-ID configuration, when connecting to the Domain Controller(s) firewall is using the default port as 88. Palo-Alto firewall version is 10.2.3-h4 .

Server-Monitoring shows Authentication-failed or Connection refused error for all the Domain Controllers, but in 10.2.6.-h6 version we can at least see few of the domain controllers showing connected.

Kindly help us with the suggestion on the above.


4 REPLIES 4

Community Team Member

Hi @Sujanya ,

 

I'd start by enabling debug logging to get more verbose logging (see cli commands I posted in your other post).

 

Kind regards,

-Kiwi.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

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Hi @kiwi ,

 

Thanks for the response. I have raised TAC case and given the required logs. I will keep updated with the progress.

L1 Bithead

Hi guys,

 

Did we got a solution for Authentication failed error on server monitoring,

 

It will be really helpful if you update it @Sujanya 🙂

L0 Member

Hi Sujanya,

Is the problem fixed now? What did you do to resolve the issue? Thanks.

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