Someone is using our commercial company name with PaloAlto customer support center

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Someone is using our commercial company name with PaloAlto customer support center

When we were trying to recover our account for PA Customer support, but we found out that another entity is using our commercial name to activate PA products with a different account ID.  How we can request to deactivate or change this?.

Mahmoud Khachouk
1 REPLY 1

Cyber Elite
Cyber Elite

You'll need to reach out to support for assistance : https://www.paloaltonetworks.com/company/contact-support

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
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