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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Rename Device Group via CLI

Hello, As part of a large migration process we're maximizing the use of CLI to create configuration within NW, FW, HA dedicated templates, + template stacks + device groups. One area that I'm having difficulty with is the renaming of existing device-groups (containing existing member devices) via CLI. I'm aware of commands such as 'set device-gr...

Session Expire Time one month

The session expiration time is more than a month apart. I'm using the 10.1.8 version and my search says it's a firmware bug. However, the same symptoms appear in version 10.2.1. Is there a solution in relation to it?

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qmso475 by • L3 Networker
  • 3007 Views
  • 2 replies
  • 0 Likes

Commit Error

Hello. After adding the allowed IP band, I pressed Save, but it is failing.

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qmso475 by • L3 Networker
  • 962 Views
  • 1 replies
  • 0 Likes

URL Logging - only custom allowed domains are showing up

Hi there, I'm trying to get URL logging to work. At first: I don't have the advanced url filtering license, maybe that's why.... I have got a custom url category with some domains which I want to allow, those urls in this list are logged fine. Everything else should be blocked and logged but for those situations the logging doesn't show ...

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Netzer by • L3 Networker
  • 2231 Views
  • 3 replies
  • 0 Likes

Resolved! Global Protect message is CN name mismatch.

Hello everyone.Global Protect message is "The certificate CN name mismatch, The certificate is not issued to x.x.x.x" when I connect GP.I configure to import certificate that issurer is Go Daddy Secure CA.Why does CN name mismatch???

How to configure VPN and Certificates to cut VPN access when the Certificate is revoked.

Hello team, I need to know How to configure VPN and Certificates to cut VPN access when the Certificate is revoked. I have revoked a certificate into the Firewall but I can connect anyway from VPN.... I am using on my GlobalProtect connection and the connections are working fine, I need to cut this connection when the certificate is revoked,...

Alpalo by • L4 Transporter
  • 1681 Views
  • 1 replies
  • 0 Likes

Resolved! Reports

Hi everybody. When I got the report from palo alto the following problem occurs ( b' ' ). This report is in PDF format and cannot be edited. There was an extract of the report before, but there was no such problem. b'Risk' b'Application' b'App Category' b'App Sub Category' b'App Technology' b'Sessions' b'Bytesb'windows-...

Fagani by • L2 Linker
  • 1534 Views
  • 1 replies
  • 0 Likes

Session count can't break 1025

Hi all, I am running a VM-series on aws and it has a issue with session, it's cannot break 1025. I'm new to Palo Alto so there are many term i really don't understand. Some body please tell me what is Active Session? Is it Session count on UI? Why can't it break 1025?

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ahcogn1 by • L0 Member
  • 3684 Views
  • 5 replies
  • 0 Likes

Resolved! Dual IPSEC tunnels load balanced between two endpoints

Is there a way to setup TWO IPsec tunnels using different paths (for instance, two different ISP's) and have them share the traffic load between the two vs having a primary and backup? I'm aware we can setup two tunnels and use path monitoring to fail over from one tunnel to the other but is there a way to have two or more tunnels and have the...

Resolved! Cortex XDR Cloud Identity Engine Integration

We have planned the configuration of the Cortex XDR Cloud Identity Engine for our on-premises service. Could you please tell me whether the Cloud Identity Engine agent should be installed on the AD server or on a separate (NEW) server? What is the best method?

Resolved! Custom App-ID iMessage

Hi,We have recently installed a PA-2020 at our college and am very happy with the device. The only issue we are having is that students are still able to use iMessage on their iPads. I can't find an existing app-id for that and am wondering if anyone has already created a custom id for such. I am going to follow the tech note on creating a custo...

Rowan_C by • Not applicable
  • 7340 Views
  • 6 replies
  • 0 Likes

Resolved! UserID/Group mapping

I have created a LDAP profile, group mapping and user mapping from Panorama, and it seems to be working. Im able to do "test authentication username [email protected] authentication-profile xxxxxx-LDAP password and this works fine. My problem is that panorama doesnt seem to be able to "manage" Palo Alto Networks User ID Agent Setup ta...

Website marked as phishing

Hello, Our backend website "backend.knokcare.com"was flagged as "phishing" by PaloAlto. May you change this categorization, please? We've already requested this change thorough https://urlfiltering.paloaltonetworks.com/ to "Health-and-Medicine". "knokcare.com" is in this category. We have customers using paloalto protection that are being bloc...

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