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Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Cortex XDR high CPU on a windows VDI workstation

We are having some performance issues, with cortex xdr eating up cpu during VDI bootup. We installed agent on a non-persistant VDI, and followed recommended config settings and also followed appvolume recommendation. I checked task manager and found that during boot up, it seems cortex xdr is competing with Defender in cpu consumption, defender...

Global Protect Authentication Destination is 0.0.0.0

Hi, I have a SIEM use case for VPN login failures followed by success to the same user after 5 failures. When I check the event, I could see the source is external IP as expected and destination is 0.0.0.0 and with our internal VPN gateway IP alternatively. Here I am getting confusion should I consider the destination IP 0.0.0.0 also or we can i...

Resolved! PaloAlto License Expired

HiOur PA threat prevention has expired and we don't plan to renew it now, so what do you think the damage that may be happening untill we renew the license.thanks

IT-999 by • L0 Member
  • 3304 Views
  • 3 replies
  • 0 Likes

Resolved! SNMP Power Supply OID value

Dear Team, I am testing OID values ​​through PA-850 and MIB Browser. When using ENTITY-MIB, basic hardware information appears to be retrieved as follows. But what I need is Power Supply status. I tested with the PAN-TRAPS MIB as shown below, but no value is displayed. Example OID's attribute .1.3.6.1.4.1.25461.2.1.3.2.0.911 Power ...

KyungjunCHOE_0-1694141856223.png
KyungjunCHOE_1-1694142075397.png

Resolved! Remove Template mode in panorama

Hi I want to delete Template mode and Device group. Below is its step, and second picture is my panorama(v10). I cannot see "Disable Device and Network Template" in my panorama. Maybe i need to uncheck "enable push ...", is this correct? i did it, but the Template mode is sitll there.

kevinospf_2-1693710753978.png
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kevinospf by • L3 Networker
  • 4545 Views
  • 6 replies
  • 0 Likes

Resolved! EOS devices and License Relationship. (PA-220)

Hi, I am worried about PA-220 EOS. I have PA-220 and bought 5 licenses. (Threat Prevention, GlobalProtect Gateway, PAN-DB URL Filtering, WildFire License, Premium Partner Support) As described in the link below, our device is EOS. But not EOL. https://www.paloaltonetworks.com/services/support/end-of-life-announcements/hardware-end-of-life-...

tsenturk by • L0 Member
  • 3596 Views
  • 1 replies
  • 0 Likes

Resolved! cloud connection not connected

sw-version: 10.2.4-h3 admin@FW01> show url-cloud status PAN-DB URL FilteringLicense : validlibcurl resolver : threadedCloud connection : not connectedURL database version - device : 20230809.20148URL database version - cloud : 20230809.20148 ( last update time 2023/08/09 17:51:32 )URL database status : goodURL protocol version - device : pa...

isp failover for the wan links configured with dhcp

hi I have been having hard times configuring this simple task I have 2 tsp links, ips / gateways are dynamic. I am using default router metric for primary as 10 and the secondary as 30. However randomly the secondary takes over for no reason. Also if I unplug the primary, the secondary does not really failover. there is path monitoring etc,...

nevolex by • L3 Networker
  • 1666 Views
  • 1 replies
  • 0 Likes

Issue with license renewal

I have renewed license for 2xVm100.But for some reason is still showing expiry date on the support page and the firewall. I tried using the auth code on the firewall and also via support page doesnt work,says auth code not valid. I am talking to someone at palo they asked to log a ticket with support .I cant log a support ticket because license...

Access Slowness behind Palo Alto 3250

Hi, We have 3250 PA deployed in office, but we have interesting issue with traffic related to proxy particularly ZScaler/Internet access traffic (8080), we notice derogation or slowness in our access. We check the speed behind the router everything is OK, but the speed behind the PA is very slow. We have reviewed the CPU load and session for t...

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