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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Site flagged as GRAYWARE (help!!)

I have detected that my website alde.es has been marked as grayware and it must be a mistake. It is a very simple website of a non-profit university association that has no advertising. I have checked everything on the server, updated plugins and wordpress. All the malware tests are correct except this one. How can I ask for my site to be re...

PA-3020 AutoCommit fails - commit force fails

Hey all!I have a problem with my second passive PA-3020. (7.1.7)We had a loss of power so the firewall was shutdown hard.When it's booting now, the autocommit fails.When I do a commit force, it says: "Threat database handler failed".Then I stumbled over this link: https://live.paloaltonetworks.com/t5/Featured-Articles/Threat-Database-Handler-Com...

MPI-AE by • L4 Transporter
  • 24496 Views
  • 11 replies
  • 0 Likes

VPN Traffic to Internet

Hi Team, We have a requirement. Our PA Firewall has internet connectivity and VPN set to one of the peer end Forcepoint device. VPN is up and running. Traffic from Forcepoint LAN to MPLS connected to PA is all working over the VPN. Now the requirement is ANY traffic from Forcepoint site will reach PA firewall for both its internet and MPLS acces...

NTP Best practices

Hello, I have a PA firewall without panorama, at present I have public ntp servers in sync with pool.ntp.org which are default from PA. Is this good to use public NTP server or local NTP server ? Please let me know the best practices on this.

High Availability on ESXi for Panorama VM

Hi, we will deploy panorama VM on esxi server, but only bought 1 panorama license. So our users want to use high availability from the hypervisor Esxi. Im not familiar with esxi/vsphere. The question is, if we trigger high avilability from Esxi/vsphere, is the UUID and CPUID will change? Is any out there have deploy the panorama with th...

dns-signature cloud service connection refused.

Greetings:I am seeing in the System Log the following message "dns-signature cloud service connection refused" Checking the traffic logs the management IP address is not being blocked. Where do I look to resolve this error message? Thank you.

Resolved! Rename Device Group via CLI

Hello, As part of a large migration process we're maximizing the use of CLI to create configuration within NW, FW, HA dedicated templates, + template stacks + device groups. One area that I'm having difficulty with is the renaming of existing device-groups (containing existing member devices) via CLI. I'm aware of commands such as 'set device-gr...

Session Expire Time one month

The session expiration time is more than a month apart. I'm using the 10.1.8 version and my search says it's a firmware bug. However, the same symptoms appear in version 10.2.1. Is there a solution in relation to it?

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qmso475 by • L3 Networker
  • 3040 Views
  • 2 replies
  • 0 Likes

Commit Error

Hello. After adding the allowed IP band, I pressed Save, but it is failing.

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qmso475 by • L3 Networker
  • 974 Views
  • 1 replies
  • 0 Likes

URL Logging - only custom allowed domains are showing up

Hi there, I'm trying to get URL logging to work. At first: I don't have the advanced url filtering license, maybe that's why.... I have got a custom url category with some domains which I want to allow, those urls in this list are logged fine. Everything else should be blocked and logged but for those situations the logging doesn't show ...

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Netzer by • L3 Networker
  • 2271 Views
  • 3 replies
  • 0 Likes

Resolved! Global Protect message is CN name mismatch.

Hello everyone.Global Protect message is "The certificate CN name mismatch, The certificate is not issued to x.x.x.x" when I connect GP.I configure to import certificate that issurer is Go Daddy Secure CA.Why does CN name mismatch???

How to configure VPN and Certificates to cut VPN access when the Certificate is revoked.

Hello team, I need to know How to configure VPN and Certificates to cut VPN access when the Certificate is revoked. I have revoked a certificate into the Firewall but I can connect anyway from VPN.... I am using on my GlobalProtect connection and the connections are working fine, I need to cut this connection when the certificate is revoked,...

Alpalo by • L4 Transporter
  • 1723 Views
  • 1 replies
  • 0 Likes

Resolved! Reports

Hi everybody. When I got the report from palo alto the following problem occurs ( b' ' ). This report is in PDF format and cannot be edited. There was an extract of the report before, but there was no such problem. b'Risk' b'Application' b'App Category' b'App Sub Category' b'App Technology' b'Sessions' b'Bytesb'windows-...

Fagani by • L2 Linker
  • 1547 Views
  • 1 replies
  • 0 Likes
  • 24428 Posts
  • 125 Subscriptions
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