SSL-VPN client can't connect

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dwgg
L1 Bithead

SSL-VPN client can't connect

Have a security consultant that is trying to connect to our PAN SSL-VPN and thinks there is a bug and wanted me to report it.  He was using NetConnect SSL VPN client 1.3.1 with win7 and IE9. They could not get connected and got the following error;

java.net.MalformedURLException: unknown protocol: socket

I found the following URL while doing a search and it fixed the issue;

http://safeweb.tucloud.com/entries/268994-java-error-java-net-malformedurlexception-unknown-protocol...

Wanted to put this out there on the knowledge base in case anyone else runs into it.

convex
Not applicable

Hi,

Have you got the right versions of java? if you're running a x64 version of windows, you should install both versions (x86 and x64) of java.

Best regards,

Nuno C.

dwgg
L1 Bithead

Yes, 64 bit versions, that was the first thing I verified with him.

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