Stuck on auto commit

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L3 Networker

Stuck on auto commit

I had PA200 in active/passive. Upgraded from 7.0.2 to 7.0.6. Rebooted passive unit. Keeps on failing auto commit. Which happned around 10 times and then just sitting there . Interfaces down. Rebooted again same thing.

I tries commit force. Disconnected HA port still same issue.

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Cyber Elite

Do you have any more informations/details about a possible reason (provided by your firewall)?

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L7 Applicator

unless your passive link state is set to auto it would be normal for the interfaces to stay down. if you do a

> show jobs id <ID_of_autocommit>

, does it provide additional details why it failed ?

Tom Piens - PANgurus.com
New to PAN-OS or getting ready to take the PCNSE? check out amazon.com/dp/1789956374
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L3 Networker

I hope below process helps you

 

https://live.paloaltonetworks.com/t5/Management-Articles/How-to-upgrade-a-High-Availability-HA-pair/...

 

Regards,

Kotresha

Kotresha
ACE
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L7 Applicator

I remember this happening once from low disk space during an upgrade.  Check the disk usage and possibly remove old update files.

 

https://live.paloaltonetworks.com/t5/Management-Articles/How-to-Free-Up-Disk-Space-in-PAN-OS-5-0/ta-...

Steve Puluka BSEET - IP Architect - DQE Communications (Metro Ethernet/ISP)
ACE PanOS 6; ACE PanOS 7; ASE 3.0; PSE 7.0 Foundations & Associate in Platform; Cyber Security; Data Center
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L0 Member

I faced a similar issue while moving from 7.0.8 to 7.1.9

 

Turned out the captive portal was enabled & did not had the "authentication profile" linked to it. We did not use captive portal on this firewall thats the reason no one cared to check , but that costed some serious HA issues.

 

CP was later disabled & auto commit went through fine. 

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L4 Transporter

I had this issue before, auto commit kept failing without showing any error. I was reverting back to old configurations one by one till the commit was successfull, I turned out that during migration the NAT rule was not properly configured.

 

Regards,

Sharief

Regards,
Sharief
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