- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
08-19-2018 11:37 PM
Hi expert,
I got alert on system log is critical about event type user-id on Palo alto " registered-ip-update-failure" follow as below I have wondered with the log is mean? please suggest me.
08-20-2018 04:42 AM
Sounds like you are hitting issue PAN-73053. What PanOS version are you running?
An upgrade will likely fix this.
08-21-2018 08:46 PM
@pulukas this version 8.0.8
08-26-2018 03:58 AM
This will be a different issue then, PAN-73053 was fixed in 8.0.4
The alert means the user-id to ip address mapping is not correctly updating from an event. If you can tell from the first time stamp what is the source of the update it may help narrow down what is not working.
This might be best handled with an official support ticket to find the source of the error.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!