tracking open and resolved issues

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

tracking open and resolved issues

Not applicable

Is there a way to track the status of open and resolved issues?  The Release Notes describe issues that are resolved by the release and those that are still outstanding.  I would like additional information such as the releases that are affected; the release where the issue was first discovered; and workarounds.  This type of information is necessary in determining which release is appropriate for my site.   Having a database of open issues would help in troubleshooting, as well.

Thanks

1 accepted solution

Accepted Solutions

L3 Networker

Hello,

Release Notes will be your best bet.

It gives you a list of addressed issues in different versions.

E.g. if you open release notes for 5.0.6 - it lists issues addressed in 5.0.6, 5.0.5, 50.x versions separately.

For open issues, please refer to Known issues. It shows the issues which are still open and being worked for the fix.

Release notes are available at https://support.paloaltonetworks.com/index.php?option=com_pan&task=nu_sw_updates&Itemid=164

View solution in original post

2 REPLIES 2

L5 Sessionator

Good Morning Oshcomp,

You can refer to the below document that gives details about the current issues and the versions on which they will get fixed.

https://live.paloaltonetworks.com/docs/DOC-1982

The release notes give us a good amount of information,but in circumstances where you need some more details, please feel free to contact your Sales Engineer, who will have a better insight to all the questions that you have with regard to the issues and their fixes.

BR,

Karthik RP

L3 Networker

Hello,

Release Notes will be your best bet.

It gives you a list of addressed issues in different versions.

E.g. if you open release notes for 5.0.6 - it lists issues addressed in 5.0.6, 5.0.5, 50.x versions separately.

For open issues, please refer to Known issues. It shows the issues which are still open and being worked for the fix.

Release notes are available at https://support.paloaltonetworks.com/index.php?option=com_pan&task=nu_sw_updates&Itemid=164

  • 1 accepted solution
  • 2142 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!