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transfer license to new device

RPoochoon
L0 Member

‎02-13-2024 10:11 AM

 an old PA firewall that was just RMAed---need help on transferring the licenses over to the new device

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4 REPLIES 4

Claw4609
Cyber Elite
Cyber Elite

‎02-13-2024 11:02 AM

Are you able to follow these steps? How to Transfer Licenses to a Spare Device - Knowledge Base - Palo Alto Networks

 

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MOF-AFG
L1 Bithead
In response to Claw4609

‎06-25-2024 11:22 PM

Yes

 

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MOF-AFG
L1 Bithead
In response to Claw4609

‎06-25-2024 11:25 PM

But source device is not in list!

How to find that device and have submitted that device to paloalto.

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MOF-AFG
L1 Bithead

‎06-25-2024 11:30 PM

MOFAFG_0-1719383342642.pngOn registering the old device Doesn't accept old device S/Ns

 

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