We are currently testing Traps and during client installation, one of my colleague configured a wrong IP for ESM serveur.
Traps client is installed but as it is unable to reach server, uninstall password in not set.
Does anybody know how I can unistall Traps client on laptop or change ESM server IP ? What is the "default" uninstall password ?
THx in advance.
Solved! Go to Solution.
you can set a new one. Go to the ESM console -> Settings -> Agent -> Settings->Add:
My agent doesn't connect with ESM Server.
(agent and server connect using telent and I opened 2125 port to make inbound rule.. also i re-strat service.. there is no way..)
so i need to re-install agent traps becasue of this I want to delte it first.
but the default passowrd doesn't works...
Did you use SSL? Under ProgramData\Cyvera\LocalSystem you find the Server.xml. check if the Servername is correct and if http or https is use.
On the TRAPS Client -> Console -> Open Log File... you fnd the complett debug output for the connection to the ESM-Server.
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