Does anyone else also have problems to access the windows store when connected with global protect vpn?
Actually the problem really only is the windows store app. Everything else works perfectly (internet access, accessing corporate ressources, internal websites, fileshares, ...). The store app only displays that I should check my internet connection and the error code 0x80072EFD.
The firewall has 7.0.6 installed and we have configured the vpn with the default route into the vpn tunnel.
So what is the issue ? We have customers successfully using the Windows 10 app. Are you referring to the app on Windows Store , https://www.microsoft.com/en-us/store/p/globalprotect/9nblggh6bzl3 or the regular GlobalProtect MSI app for Windows 10 that you download from our support portal or your GlobalProtect Portal. If you want to know the difference between store app and regular app refer to https://www.paloaltonetworks.com/documentation/71/pan-os/newfeaturesguide/globalprotect-features/glo...
The best way to resolve an issue if you are not able to find an answer in the community is to open a support case.
The problem is NOT the Global Protect app/application. We also use the application and it works great. The only issue in this topic is: Accessing the windows store while connected to a global protect gateway with 0.0.0.0/0 routed into the tunnel.
Now how are you going to solve an issue (if its not mission critical like this one) when:
Got it. Thanks for the clarification. Will invsetigate internally so as to what's happening and update the thread.
Another quick question, is this problem only when you are using the Wndows 10 UWP GlobalProtect app ? Meaning if you use the regualr windows GlobalProtect app on a windows 10 device and have the VPN established are you able to access the Windows Store ?
We only use the Global Protect App (not UWP) from the support portal website. So I cannot say anything about the UWP App.
And in addition: The title of this topic is already a little wrong ... with 3.1.x and 4.0.0 it is also not possible to connect to the windows store.
Can you get to the store page and simply can't download or with the Store app simply not load, are you decrypting GP traffic, have you verified that the traffic is allowed?
Haven't had any issues with using GP with the Windows Store however I have moved everyone up to the 4.1.1 client (very stable, haven't had any issues since we deployed it a while back; and IMHO is a much better client then the old versions).
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