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08-31-2016 10:49 AM - edited 08-31-2016 10:51 AM
Hello,
Does anyone else also have problems to access the windows store when connected with global protect vpn?
Actually the problem really only is the windows store app. Everything else works perfectly (internet access, accessing corporate ressources, internal websites, fileshares, ...). The store app only displays that I should check my internet connection and the error code 0x80072EFD.
The firewall has 7.0.6 installed and we have configured the vpn with the default route into the vpn tunnel.
Regards,
Remo
07-08-2018 03:35 AM
07-08-2018 03:47 AM
My conclusion was that it is an issue when you do not have a next hop IP in the route in windows. On the paloalto it does not matter (or probably it only becomes an issue if you have routed everything through the tunnel --> no split tunneling). So it seems like the issue is related to the way GP configures the routes in windows. But hopefully @BPry has a solution. This would be great 🙂
07-08-2018 04:21 AM
07-15-2018 04:03 AM
Did you had a chance to take a short look? 😛
07-16-2018 11:49 AM - edited 07-16-2018 11:56 AM
I did..... and I have no idea why mine is working and yours isn't to be honest.
07-16-2018 12:34 PM
And my hope died again 😛 Thank you for checking.
(You route 0.0.0.0/0 into the vpn tunnel right? And you are on 4.1.1 with windows 10?)
07-16-2018 12:36 PM
Yup. Everything is routed through the VPN and Windows 10 is running. Interestingly I did only test this on a bootcamp PC however, not a native Windows 10 install. I don't think that should matter but possibly.
07-17-2018 10:20 AM
Has anybody tried this fix.
we had issues with win 10 and store a while ago, i was playing with various reg settings with some success but not credible as issue would come and go... our win 10 device users, not many, just accept that they need to connect via lan to use the store but our rollout is about to go to 4000 devices, sorry for waffleing on but i now have to look into this again, i found this online which seems to have worked for some... i have yet to try as waiting for test device.
Open up gpedit on your local device
Computer Configuration/Administrator Templates/Network/Network Isolation
Enable Subnet Definitions are authoritative
Private Network ranges for Apps Enable
Then add your internal network subnet range IE 10.0.0.0/8
Restart your device and hopefully your windows store is working
i will be able to test next week so will keep posted...
07-17-2018 12:24 PM
07-17-2018 12:53 PM - edited 07-17-2018 12:55 PM
@welly_59, hi.
your users will have access to your private network once they have connected via vpn.
try adding the subnet that is allocated to your gp users once connected.
our users get a 10.32/16 address so im gonna just try 10.0.0.0/8.
please note this is not my fix, just something i found last year when trying to resolve the issue....
It was discussed here...
07-17-2018 02:02 PM
Micky Big Balls, thank you! that worked on my laptop connected to VPN.
Will have to see if i casn get a group policy amendment put in place to push this out to all
07-17-2018 02:08 PM
Nice one Mr Welly cinq neuf....
did you add a subnet to cover just your GP user ip’s or your entire private network.
07-17-2018 02:13 PM
just the range of the IP pool that is assigned to GP clients once connected.
07-18-2018 11:23 PM - edited 07-19-2018 02:12 AM
The following conditions will cause the windows store to fail.
perhaps your device does not meet all of this criteria....
07-19-2018 10:20 AM
That would be why then; I don't have my bootcamp install joined to the domain at all.
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