04-03-2013 05:32 AM
Hi All,
I am able to download GP client software, But using the same credential not able to connect to portal, giving error : portal error - unable to connect to portal. Only through one machine i am able to connect to portal using same credentials what i have used for others.
Thank you,.
Regards,
Gururaj
04-03-2013 08:27 AM
Do you mean you can connect to GP portal from your browser for downloading GPAgent, but you can't connect to same IP with same credential from GPAgent?
If my understanding correct, how is your security policy?
The session from web-browser should be 'ssl' for application identification, though the session from GPAgent is 'ssl' at first, then it changes to 'panos-global-protect' even it is still TCP443 traffic.
I think we need more information to answer your question.
Regards,
04-03-2013 08:27 AM
Do you mean you can connect to GP portal from your browser for downloading GPAgent, but you can't connect to same IP with same credential from GPAgent?
If my understanding correct, how is your security policy?
The session from web-browser should be 'ssl' for application identification, though the session from GPAgent is 'ssl' at first, then it changes to 'panos-global-protect' even it is still TCP443 traffic.
I think we need more information to answer your question.
Regards,
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
