Unable to connect to https://login.microsoftonline.com

[Kalemegdan]

hi

The whole company behind PAN firewall is unable to connect to https://login.microsoftonline.com.

no blocked page, just "sign in to your account" web portal but no place to login. Firewall does not show any blocked/dropped connection to this URL.

I create a brand new test rule, put on top of the rule sets but no luck.

Any suggestions/idea appreciated. 

[TranceforLife]

Create a test rule without any security profiles, allow any (or test PC) any, services any application also any. Test again. Still fails? 

[Kalemegdan]

Yup no luck

[TranceforLife]

Most likely this is not PA issue. Any other inline devices that could cause this? When did it happen? Only this particular website?

[Kalemegdan]

So far only this url..

[TranceforLife]

Post a screenshot please of exactly what you see. Different browser? 

[Kalemegdan]

i actually find the issue; some of the required ap[plications to get login.microsoftonline.com were disabled; 

I created a new rule to allow ms-office365, ssl, stun and web-browser to get it going..

[TranceforLife]

If this is the case why the test with application and services as any didn't  work? 

[Kalemegdan]

That was my question to PAN support - i opened a case and showed them the config logs but they were unable to figure it out :-(

[TranceforLife]

Hmm. Good to know anyway :0