Unable to manually upload PAN-OS software into the firewall getting "upload file size exceeds system limit error"

[tamilvanan]

Hi Folks,

We have PA-410 deployed in our environment running on PAN-OS 10.1.2. We are unable to upload the PAN-OS software manually into the firewall getting the below error any thoughts on this 

"Upload file size exceeds system limit"

We had checked the system disk-space. The PAN-OS image size is only 500 MB.

> show system disk-space

Filesystem Size Used Avail Use% Mounted on
/dev/mmcblk0p2 11G 4.4G 5.8G 43% /
none 3.9G 64K 3.9G 1% /dev
/dev/mmcblk0p5 21G 2.4G 17G 13% /opt/pancfg
/dev/mmcblk0p6 11G 1.3G 8.8G 13% /opt/panrepo
tmpfs 3.9G 2.6G 1.4G 66% /dev/shm
cgroup_root 3.9G 0 3.9G 0% /cgroup
/dev/mmcblk0p8 984M 400M 533M 43% /opt/panlogs
tmpfs 12M 92K 12M 1% /opt/pancfg/mgmt/ssl/private

[BPry]

@tamilvanan,

/opt/pancfg has more than enough space so you should be good to go from that aspect. If you run show max-num-images on the CLI what do you get as a return? I kinda wonder if that wasn't set to 1 for some reason and doesn't just need to be adjusted.