unable to renew device certificate

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unable to renew device certificate

Hi everyone,

 

i'm having an issue regarding the device certificate on a pa-440 panos 10.1.6-h3

at the moment i am getting a a message  device certificate not found.

 

but u don't have any options to get a new one in the GUI.

 

is there a way to trigger the check for a certificate in the CLI ?

Devicecert PA 440.jpg

5 REPLIES 5

Cyber Elite
Cyber Elite

Hello @Administrator.Klina

 

I am not aware of any known issue in 10.1.6-h3. By checking Firewall with the same version, I can see the option: "Get Certificate". Could you try to restart management process: "debug software restart process management-server".

 

Kind Regards

Pavel

Help the community: Like helpful comments and mark solutions.

Hi PavelK,

 

can u restart the managment process without downtime ?

 

Cyber Elite
Cyber Elite

Hello @Administrator.Klina

 

thank you for reply.

 

Details are in below knowledge base:

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClaGCAS

 

There is no down time, you will only get thrown away from CLI/GUI.

 

Kind Regards

Pavel

Help the community: Like helpful comments and mark solutions.

The restart of the management process din't work.

still no option to check for the certificate.

is there a way to check for the certificate in the CLI ?

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