09-05-2022 05:46 AM
Hi everyone,
i'm having an issue regarding the device certificate on a pa-440 panos 10.1.6-h3
at the moment i am getting a a message device certificate not found.
but u don't have any options to get a new one in the GUI.
is there a way to trigger the check for a certificate in the CLI ?
09-05-2022 06:45 PM
Hello @Administrator.Klina
I am not aware of any known issue in 10.1.6-h3. By checking Firewall with the same version, I can see the option: "Get Certificate". Could you try to restart management process: "debug software restart process management-server".
Kind Regards
Pavel
09-06-2022 02:00 AM
Hi PavelK,
can u restart the managment process without downtime ?
09-06-2022 06:04 AM
Hello @Administrator.Klina
thank you for reply.
Details are in below knowledge base:
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClaGCAS
There is no down time, you will only get thrown away from CLI/GUI.
Kind Regards
Pavel
09-08-2022 02:33 AM
The restart of the management process din't work.
still no option to check for the certificate.
is there a way to check for the certificate in the CLI ?
09-08-2022 02:42 AM
After a commit of a new security policy the device certificate magically appeared
Problem solved
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