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Unable to send email alerts

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Unable to send email alerts

Kenji-Mitchell
L0 Member

‎07-01-2020 08:05 AM

I am trying to setup my PA to send email alerts, however when I try sending a test email I receive the following message "Failed to send email to  gateway". I am using an SMTP relay server to relay emails from the PA to O-365. Does anyone have any recommendations on troubleshooting to see why it keeps failing? 
 
 
 
2 people had this problem.
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2 REPLIES 2

BPry
Cyber Elite
Cyber Elite

‎07-01-2020 11:23 AM

Look at your logrcvr.log file, specifically for pan_email

less mp-log logrcvr.log

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AnthonyDeLeon
L0 Member

‎10-16-2020 11:17 AM

did you ever get this issue resolved?

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