Unable to send email alerts

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Unable to send email alerts

L0 Member
I am trying to setup my PA to send email alerts, however when I try sending a test email I receive the following message "Failed to send email to  gateway". I am using an SMTP relay server to relay emails from the PA to O-365. Does anyone have any recommendations on troubleshooting to see why it keeps failing? 

Cyber Elite
Cyber Elite

Look at your logrcvr.log file, specifically for pan_email

less mp-log logrcvr.log

L0 Member

did you ever get this issue resolved?

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