Unrusted Cert Warning on IE

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Highlighted
Cyber Elite

Unrusted Cert Warning on IE

 

We have created SSL cert for the PA web gui from our internal CA.

When we access PA web gui via Chrome it is good.

 

When I use IE it get the cert untrusted cert warning message?

How can i fix this ?

MP
Highlighted
Community Team Member

Hi @MP18 ,

 

If you haven't done so already, try installing the certificate in the trusted root certification authorities store in IE.

 

Hope this helps,

-Kiwi.

Highlighted
Cyber Elite

yes cert is in the Root.

when i click on cert error it shows

 

mismatched address

 

On Google Chrome we have no issues

MP
Highlighted
Cyber Elite

Hello,

Does the cert name match what the DNS IP of the interface is? What we have found is that not only does the cert name need a DNS entry, it also needs SAN entries with the IP address and any other names you have specified.

 

Regards,

Highlighted
Cyber Elite

All the DNS name and host name matches.

We have more than 20 PA all have same issue with IE they work fine with Google chrome.

 

We use Management Interface of PA for GUI access.

 

MP
Highlighted
Cyber Elite

Hello,

I would say a call to support might be in order. Seems like something is not 100%.

 

Regards,

Highlighted
Cyber Elite

will do now

MP
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L4 Transporter

Try not tying your cert to an ip address.  It's really unecessary and will cause you pain eventually.  This will probably fix your IE issues as well.

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