Updates page fails to load through Panorama

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Updates page fails to load through Panorama

L0 Member

Hi,

On certain firewalls (always the primary of an  HA pair), I get the following message when trying to load the dynamic  updates page via Panorama:

getRequest() error: 'Error: server proxy - failed to get response'

I've increased the timeout to/from panorama setting on  the device to 120 seconds, but this message stil pops up after about 15  seconds.

Any ideas on why this is happening and what I can do to remediate?

thanks,

Andrew

1 accepted solution

Accepted Solutions

L3 Networker

Hello Andrew,

Try increasing the timeouts on all the devices connected to panorama as well and see it that works.

Regards,

Oliver

View solution in original post

1 REPLY 1

L3 Networker

Hello Andrew,

Try increasing the timeouts on all the devices connected to panorama as well and see it that works.

Regards,

Oliver

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