URL Categorization suddenly failing as not-resolved for Google search URLs

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URL Categorization suddenly failing as not-resolved for Google search URLs

L6 Presenter

Is anyone else seeing sudden failures in URL categorization for Google searches? Starting within the last hour or so we are seeing intermittent blocks as not-resolved for search URLs, but not for the Google homepage or any other websites (that I have been able to find so far). Initial error seem to be a HTTP2 compression error to the Google server, followed by not-resolved categorization for any search URLs in the form https://www.google.com/search?q=test.... After a few minutes it works again for a couple tries, then goes back to not-resolved.

2023-09-06_135545.png

 

URL-cloud database connection is valid and updating normally. No other errors in the PA logs that I can find. Anyone seeing similar?

 

Edit: Also seeing not-resolved errors for https://www.google.com/maps URLs as well.

15 REPLIES 15

Hi @IRCSO_ACollier 

 

did you get any update from support?

Permeant fix?

I am running 10.1.9-h3

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