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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Palo Alto loading problem

Hello All, my EC2 instance which is a paloalto firewall not loading completely. first it shows normal loading but than shows successive "process _cq did something". and does not go forward. is there anyone can help me ?

What is the RUnion region code??

My assumption is something to do with Russia, but I just can't seem to find any documentation on supporting that. Or it's something very obvious that I'm missing. 😀 Thanks

FIBJames by • L0 Member
  • 1934 Views
  • 2 replies
  • 0 Likes

Not able to update Expedition

Hello, I'm not able to get Expedition tool to be updated, when i use the command sudo apt-get update i'm getting the following error "E: Failed to fetch https://www.rabbitmq.com/debian/dists/testing/main/binary-amd64/Packages 404 not found [IP: 104.20.10.224 443]E: Some index files failed to download. They have been ignored, or old ones us...

AAlabed by • L0 Member
  • 858 Views
  • 1 replies
  • 0 Likes

PA-220 Root certificate

Hi, please help me with the root certificate I have two PA-220 firewalls which I upgraded from 9.0.5 to 9.0.17-h4 and from 10.1.3 to 10.1.3-h2 Is that all or do I have to do something else? Application Version 8792-8469 (12/19/23) Threat Version 8792-8469 (12/19/23) WildFire Version 833188-837004 (12/27/23) URL Filtering Version...

NET123 by • L1 Bithead
  • 1431 Views
  • 2 replies
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authentification Global Protect with Office 365 SAML

Hi, I'm trying to use Office 365 Login to connect to my globalprotect VPN. on the configuration of my portal and gateway, I use the Microsoft User/group to assign a different configuration on "glovalprotect portal configuration, agent, USers/user Group". unable to connect. it works if I declare the users/user Group option has ALL. thank for...

No Customer ID or sales order?

I want to register my PA-850 but in the registration it asks me for No Customer ID or sales order which I do not have, how do I register my device without this information? please help.

Resolved! Support Portal Account

How long does it take to get approved after submitting request for access and what is the approval process ? Palo Alto does not provide an option to obtain support unless a case is created on Portal and no option by phone. Even with a paid support contract. Stuck until approved ?

gwallMLS by • L0 Member
  • 2255 Views
  • 2 replies
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Resolved! Security Rules using CLI

HelloI have 400 security rules, how can i find security rule using CLI?I know only IP address.

Wbm by • L2 Linker
  • 32856 Views
  • 11 replies
  • 1 Likes

PANOS 8.1.3 Commit job was not queued. All daemons are not available.

I just update to PANOS 8.1.3 yesterday and found a error when commit the change today. The error message is 'Commit job was not queued. All daemons are not available.'. I tried reboot the firewall and the error still exists when I click on the commit. So no change can apply because it cannot commit the change. Now I rollback to 8.1.2 and it can ...

Allow Box Enterprise without allowing Box Consumer

Box is getting blocked for employees. However, more of our business partners are using Box Enterprise. We are using URL and application filtering. Looking through the list of applications, I found boxnet-enterprise-access and added it to allowed applications, but when I try to go the Box site of a Box Enterprise user/company, I'm still gettti...

pricing

does anyone know where to find the pricing of licenses of palo-alto, threat prevention, URL filtering and any other required licences.

MOF-AFG by • L1 Bithead
  • 2114 Views
  • 1 replies
  • 0 Likes

Domain blocked

Apologies, I am new to the Palo Alto community and not sure which board to post. I am with an ISP support team. We have a financial institution customer whose email for certain notifications are not being received. The technical support for the bank has written to me and indicated our domain is labeled as a phishing webiste for the reason. They ...

Firewall security policy match criteria query

Hi, We have a security rule set up to allow voip traffic from A to B but limited to certain ports. We are see an allowed traffic that matches the source and destination but however has a port number that is not in the list of allowed ports, with end reason aged out. I would like to know how does the firewall actually do a lookup on the sec...

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