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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Firewall security policy match criteria query

Hi, We have a security rule set up to allow voip traffic from A to B but limited to certain ports. We are see an allowed traffic that matches the source and destination but however has a port number that is not in the list of allowed ports, with end reason aged out. I would like to know how does the firewall actually do a lookup on the sec...

Global protect split tunnel setup

Hi I have 8.1.5 on the pa and 4.1.11-9 client I have setup the gateway for video traffic exclusion, and selected youtube-streaming netflix-streaming But a simple test shows utube still come over the tunnel address I want to allow MS Teams to by pass the tunnel, so I goto agent / client setting select my config and split tunnel domain ...

Alex_Samad by • L4 Transporter
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Windows DC 10036 Error

The server-side authentication level policy does not allow the user Domain\pafw SID (S-1-5-21-3296291719-1816596347-2220831235-9844) from address 192.168.*.* to activate DCOM server. Please raise the activation authentication level at least to RPC_C_AUTHN_LEVEL_PKT_INTEGRITY in client application. This event triggers on the DC about everyone 2...

Resolved! Having customer ID

Hello everyone, I want to setup a home lab for practicing Paloalto firewalls. Thus, I have to register to support portal and download PAN-OS first, but I Need Customer ID. how I can get it? I have to purchase a device? It is not possible for me.

Error installing dynamic update Apps

Hi, We are trying to install "Apps&threats" version, but we are receiving an error. We tried to do a rollback version, install a new one but always we have the same error. Its not possible to delete that version by WebUI. Any command to delete app&threat version by CLI?any idea to solve this error? OperationContentStatusCompletedResultFa...

BigPalo by • L4 Transporter
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Resolved! Not able to download PAN-OS version on the firewall

Hi Folks, We have VM-100 deployed in the Google cloud. Tried to download new PAN-OS version for firewall upgradation. But we are facing the below issue "Failed to download file". We are using Management interface to communicate with the Global Google DNS server, Palo Alto update server. Able to download dynamic updates, DNS lookup on the...

tamilvanan_0-1664291247373.png

Resolved! Context switch Panorama

After we upgraded our Panorama from 10.0.3 to (10.2.2-h2), our Context Switch from Panorama to firewalls doesn't work. We see this blank screen attached below. The firewalls are running on 9.1.8 and 9.1.9. Also while we logged in we saw a warning stating that Minimum resource requirements are not met in Panorama. Min 16 CPU and Min Mem 32G are...

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Palo Alto 5220 Upgrade

Problem with upgrade from 10.1.10 to 10.2.0. We have been waiting 2 1/2 hours and the upgrade is still not complete. How long does this normally take? We can log into the console port but the upgrade hasn't finished.

unable access website

Dear Team, I am unable to reach one of the Healthcare websites from my system. Perform troubleshooting:- 1 - Bypass the firewall and check directly from ISP then the website working fine. 2 - Security policy rule allows any- any without security profile. 3 - Resolve website name through my internal DNS server( DNS is resolving my query). 4 - ...

Resolved! PANOS 9.1.13 Planning NOT to upgrade before Dec 31 Cert Expiry

Hello everyone, I have an old PA 220 running 9.1.13 that is out of support. It is running in an air-gapped network that has not been updated since the start of the year. The plan was to have our replacement 440s take over this network before end of the year but this is no longer happening so my question/concern is obviously with the 220 running ...

PAN-OS Expiration Versions

HI, Currently on version Current version: 9.1.12-h3 for both our firewalls. My team leader has downloaded version: 9.1.12-h6 for me to finish and upgrade to as she is now on leave. Just wondering if the version she has downloaded will be adequate enough to rectify the expiry of the current PAN OS on the 31st of Dec. Will there be any outag...

mzengin by • L0 Member
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