The device information as below:
Serial #: 0002C101121
Software version: 3.1.2
SSL-VPN Client: 0.0.0
Application version 242-950
Threat version 242-950
Antivirus version: 464-601
URL Filtering version: 3585
Our partner tried to generate Custom Report and Database is Traffic Log.
Also, there is "unknown" category in URL category list.
Does "unknown" mean "uncategory"?
Since you are generating the report from the traffic log, you will see category "any" for traffic that did not go through the URL filtering engine. If you run the same report against the URL filtering log, you should not see category "any".
Category "unknown" refers to a URL that is currently uncategorized by the URL filtering database. This can happen when a new URL has been created and the crawler has not had time to categorize it yet. When a dynamic lookup returns an "unknown" category, it is added to the list of URLs for the crawler to analyze and categorize. What this means is that while the initial lookup returned category "unknown", subsequent dynamic lookups should return a category.
If you'd like to suggest a category for unknown URLs (or request a categorization change for known URLs), you can do so here:
I'm unsure of where you're seeing category "uncategory". Do you have a screenshot?
Hope this helps,
I have configured a PA-2020 in tap mode with all licences installed.
I have downloaded and installed latest content, antivirus and url-filtering definitions.
I have created 4 security profiles to rise alert :
All is working fine except for the URL categories. Indeed, I only show "Any" in the url-category fileds.
My url profile is configured with action "Alert" for every categories.
What do I see "Any" instead of the category name in the traffic logs ? (I see nothing in URL Filtering logs)
As you can see on pics the category "any" it's displayed on URL Filtering.
The support says:
"Since you are generating the report from the traffic log, you will see category "any" for traffic that did not go through the URL filtering engine"
In my case the action for the category "any" is everytime blocked-url
I have enable Safe search Enforcement
After take a deep look in the logs, I guess, when a client without the "Safe search" enabled on the webpage try to search something in the Internet, all hit are logged as blocked-url without go through the URL filtering engine.
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