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10-13-2010 09:01 AM
I have this errors when updating my brigjtcloud url filtering dtabase :
Oct 13 17:55:35 Newer update available...
Oct 13 17:55:35 Best IP for database.brightcloud.com is 0.0.0.0
Oct 13 17:55:35 Failed to download 'full_bcdb_3.458.bin'
Oct 13 17:55:35 Error: pan_bc_download(pan_bc_url.c:1200): Failed to perform download and update
Oct 13 17:55:35 Error downloading latest URL database
failed gethostbyname for service.brightcloud.com
failed gethostbyname for service.brightcloud.com
failed gethostbyname for database.brightcloud.com
failed gethostbyname for database.brightcloud.com
Ssl error: error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number
Any idea please?
Regards.
10-13-2010 09:37 AM
This is a known bug. Please contact Support at 866-898-9087 for futher information.
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