user-id-agent-sequence is invalid.

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user-id-agent-sequence is invalid.

Hi Team,

 

I'm seeing configuration invalid when I remove user-id agent from palo alto firewall and not able to commit.

 

PA-220 PANOS version 8.0.3.  Same model firewall I have removed I can able to commit.

 

Only in this firewall, I'm seeing this issue.

 

Screenshot (500).png

 

6 REPLIES 6

Cyber Elite
Cyber Elite

try performing a revert-to-running, then delete the user ID agent again

Tom Piens
PANgurus - (co)managed services and consultancy

Hi @reaper

 

I have tried revert to running configuration option in the operation tab and then tried to delete the user-id agent sequence and commit but same error comming again.

 

 

Hi @reaper

 

I have taken running config xml file removed user-id agent and sequence configuration, change the file name uploaded and committed the changes it worked.

 

However thanks for your attention @reaper  and help.

 

Regards

Venky

Description:

We were observing error below when trying to delete user-id-agent and commit failed.

 

Error:

user-id-agent-sequence > user-id-agents 'Test1' is invalid. uknown or unsupported user-id-agent.

user-id-agent-sequence > user-id-agents is invalid

commit failed

 

Resolution:

 

show user-id-agent-sequence (To review the agents listed in sequence giving errors) 
set user-id-agent-sequence user-id-agents [ Test1 Test2 ]


show user-id-agent
set user-id-agent Test1 host-port port xxxx
set user-id-agent Test1 host-port collectorname test\test
set user-id-agent Test1 host-port secret T3$T
set user-id-agent Test1 host-port host x.x.x.x
set user-id-agent Test2 host-port port xxxx
set user-id-agent Test2 host-port collectorname test\test
set user-id-agent Test2 host-port secret T3$T
set user-id-agent Test2 host-port host x.x.x.x

 

Perform final steps;

delete user-id-agent-sequence
delete user-id-agent Test1
delete user-id-agent Test2

Regards,
Sufian Bhatti
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