User-id issue.

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L1 Bithead

User-id issue.

Hi All,

 

Firewall is 3050 with pan-os version 9.0.9-h1 we are using user-id agent as well as agentless for user-mapping.

Sometimes we are getting machine names instead for ip-address instead of source usernames.we have user-based security policy. Why do we get machine names for usernames in the user-id logs.

 

Agent version is 9.0.5-8

 

Thanks and regards,

Gideon Konga

L7 Applicator

do you have probing enabled and does the sevice account have all the appropriate WMI privileges?

 

https://docs.paloaltonetworks.com/pan-os/10-0/pan-os-admin/user-id/map-ip-addresses-to-users/create-...

 

 

 

Tom Piens - PANgurus.com
Like my answer? check out my book! amazon.com/dp/1789956374
Cyber Elite

@GideonKonga,

Do you have certificate authentication for anything in your environment? If you absolutely don't want your user-id to ever pick up machine accounts simply add them into your ignore-user list; assuming you follow a naming convention you can just wildcard all of them and they won't be added into the user-id database. 

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