Firewall is 3050 with pan-os version 9.0.9-h1 we are using user-id agent as well as agentless for user-mapping.
Sometimes we are getting machine names instead for ip-address instead of source usernames.we have user-based security policy. Why do we get machine names for usernames in the user-id logs.
Agent version is 9.0.5-8
Thanks and regards,
do you have probing enabled and does the sevice account have all the appropriate WMI privileges?
Do you have certificate authentication for anything in your environment? If you absolutely don't want your user-id to ever pick up machine accounts simply add them into your ignore-user list; assuming you follow a naming convention you can just wildcard all of them and they won't be added into the user-id database.
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