User showing in logs, but do not show up when creating security policies

Showing results for 
Show  only  | Search instead for 
Did you mean: 

User showing in logs, but do not show up when creating security policies

L0 Member

Palo Nation,

I am trying to create a security policy based on a specific user, but when i get to the user tab nothing shows up.  I check the CLI to make sure I was getting the user-ip-mappings ( show user user-ip-mapping all).   When i get to the security policy user section, I proceed to click add and enter the username.  i would assume auto population would work while typing but nothing comes up.  Is there something that I am missing?  thanks for any insight into this issue.


L7 Applicator

Hello Sir,

As per my knowledge, If you are using a RADIUS server and not the User-ID Agent, the list of users is not displayed, and you must enter user information manually.


Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!