Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

Verify pdf report sent via email scheduler

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Verify pdf report sent via email scheduler

L1 Bithead

We have configured email scheduler to send reports in pdf format.

I'm able to receive the email. But attachment is missing.

I can see from system logs that the files are created and email is sent.

How can I verify whether the PDF report was attached to the email when it was released from firewall.

 

Model - PA-820

PAN-OS - 10.0.5

 

2 REPLIES 2

Community Team Member

Hi @Syed_Ishaq ,

 

Has this worked before ?

 

Try restarting the reporting daemon and mgmt server process to see if it fixes the issue for you:

> debug software restart process reportd
> debug software restart process management-server

 

Hope it helps,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

Hello @kiwi ,

 

I did not try the commands. I created a new group with only PDF Reports and I was able to get the emails with attached reports.

However, If I add some normal reports, it doesn't show up in the email body or as attachment.

 

Regards,

Syed

  • 2599 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!