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07-20-2020 12:36 PM
Hello,
Palo alto has been released a new signature Virus/Win32.WGeneric.alpvzn
Name: Virus/Win32.WGeneric.alpvzn
Unique Threat ID: 354554856
We are getting Virus alerts in the Threat log for OneDriveSetup.exe.
is that false positive?
how can I stop this threat alert?
I have checked this application is working fine.
Thank you.!!!!!!!!
07-20-2020 01:13 PM
Ran into the same issue this morning after my firewalls applied the latest Antivirus update. First I always recommend launching a TAC ticket with possible false positives so that the signature team has more data to work with. Second, you can either downgrade or simply build out a temporary exclusion for the 454554856 signature until PAN pushes out an update.
07-20-2020 01:28 PM
It, means i need to wait for a next Antivirus signature update?
07-20-2020 01:35 PM
I mean you really only have a few options:
1) Wait until the next signature update which hopefully clears up the false positive detection.
2) Create a Virus Exception so it stops registering the threat ID.
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