- Get Started
- News & Events
- Collaboration
- Education Services
- Technologies
- Next-Generation Firewall
- GlobalProtect
- Threat Prevention Services
- Endpoint Protection
- SSL Decryption
- App-ID
- Content-ID
- User-ID
- 5G
- IoT Security
- Cloud Identity Engine
- Panorama
- AIOps for NGFW
Network Security
- Prisma Access
- Prisma Cloud
- Prisma SD-WAN
- Cloud NGFW for AWS
- CN-Series
- VM-Series:
- Private Cloud
- OCI
- Alibaba
- AWS
- GCP
- Azure
Cloud Security
- Cortex XDR
- Cortex XSOAR
- Cortex Data Lake
- Cortex Xpanse
Security Operations
- Resources
- COVID-19 Response Center
When I press "Connect" button nothing happens
- LIVEcommunity
- Collaboration
- Discussions
- General Topics
- When I press "Connect" button nothing happens
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Printer Friendly Page
When I press "Connect" button nothing happens
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
03-31-2018 11:48 AM
Installeds GlobalProtect 4.0.4-9 on my Mac. When I press "Connect" button nothing happens. I'm blocked, please help!
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
04-01-2018 12:14 AM
What MacOS version?
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
04-01-2018 02:13 AM
@vsys_remowrote:What MacOS version?
10.13.3
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
04-01-2018 03:18 AM
Did you check the Global protect logs for errors? Or may be before further troubleshooting: could you try with 4.0.7 first?
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
04-01-2018 03:37 AM - edited 04-01-2018 03:37 AM
@vsys_remowrote:Did you check the Global protect logs for errors? Or may be before further troubleshooting: could you try with 4.0.7 first?
Checked the logs - no error signs. Maybe will try 4.0.7.
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
03-19-2021 01:48 PM
Did you ever get to the bottom of this one?
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
08-31-2021 07:17 AM
- From the system tray, click GlobalProtect to open it.
- In the top right, select Settings > General.
- Under Portals, click <Portal Name> to select it, then click Delete.
- In the upper right, click the X to close the window.
- Go back to your system tray and click GlobalProtect to open it.
- When prompted for a portal address, enter <Portal Name> then click Connect.
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
12-07-2021 01:37 PM
Unfortunately that did not work for me. I have tried everything from uninstalling, reinstalling, deleting the Palo folders and changing registry settings. Its happening with multiple (but not all) machines. I also opened a ticket with support but I was just told there must be another program that is causing issues.
☹️
- Mark as New
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report This Content
12-16-2021 11:20 AM
John_Middleton - was this ever resolved for you? I'm having this issue with a Laptop, as well.
Show your appreciation!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
