Why downloading palo alto software failed?

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Why downloading palo alto software failed?

L2 Linker

Hi, I tried to download the PA software by clicking the link under device/software, but downloading is very slow, and failed at 25% . Anyone can help advise on this, thanks in advance!

 

1 REPLY 1

Cyber Elite
Cyber Elite

@herman2018,

Could be an issue with the CDN node that you are connecting to, or it could just be an issue with your internet connection. You haven't really given any information outside of that fact that it was slow and failed once.

What happens if you try again? What if you change your update server setting to utilize staticupdates.paloaltonetworks.com and try to update directly from PAN instead of the CDN network? 

  • 2949 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!