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01-05-2017 07:54 AM
I have a set or rules that block access to some IP depending of their geo location. The problem is that an is is incorrectly geo located by the palo alto.
IP is 91.194.60.7, located in France, and Palo Alto locate it in Ukraine !!!
Is there a way to fix it on my side, or is there a way to ask a fix to palo team, as for URL category change ?
01-05-2017 08:26 AM
This may help you https://live.paloaltonetworks.com/t5/Configuration-Articles/How-to-Verify-PAN-OS-IP-Region-Mapping/t...
You might want to open up a case with TAC. A quick browsing is showing that I'm also seeing that as UA however that block is correctly delegated as FR and is listed correctly in ARIN.
01-06-2017 01:48 AM
Of course i won't ask for a url reclassement. My question was to find if there is an equivalent service to url reclassement
but for IP relocalization
01-06-2017 04:09 AM
you can create a custom geo location to address this issue temporarily
but I would recommend you reach out to support to have this verified and fixed in the backend
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