Yellow color still working global protect connection

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Yellow color still working global protect connection

Cyber Elite
Cyber Elite

 

when i try to connect to global protect - internal gateway it shows

 

in yellow

 

still working  ?

 

does this mean it is trying to connect to portal or gateway?

MP

Help the community: Like helpful comments and mark solutions.
1 accepted solution

Accepted Solutions

L7 Applicator

This sounds like GP is not able to connect. First it tries to reach the portal - also from internal - and if this is not possible GP will try to connect to cached gateways ... and depending on how long it shows "still working" also this is failing ...

View solution in original post

3 REPLIES 3

L7 Applicator

@MP18 wrote:

 in yellow


?

it shows 

 

still working in yellow color

MP

Help the community: Like helpful comments and mark solutions.

L7 Applicator

This sounds like GP is not able to connect. First it tries to reach the portal - also from internal - and if this is not possible GP will try to connect to cached gateways ... and depending on how long it shows "still working" also this is failing ...

  • 1 accepted solution
  • 7841 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!